====== PAGE INFO ALREADY TRANSFERRED TO THE NEW WIKI - Troubleshooting Connection Issues ======

===== How to Direct Connect =====
Click "Direct Connect" and enter nwn.sinfar.net as the IP Address: \\ {{:getting_started:connect_20190327-143046.png?400}}

===== How to Connect Immediately After Launching the Game =====
You can create a shortcut file that will not only run sinfarx.exe but also make it skip the introduction video and main menu and make you log on Sinfar without having to click any button.
  - Create a basic shortcut for sinfarx.exe
  - Open the shortcut properties and add this after the path to sinfarx.exe: <code>+connect nwn.sinfar.net</code>
For DMs it is: <code>-dmc +connect nwn.sinfar.net +password [insert DM password]</code>

===== Connection Errors (Connection to server has failed) =====

==== The game server that you are connecting to was unable to verify your password. The game server has opted to not allow players to join unless their password can be verified. Please try again later. ====
{{:getting_started:connect_20190327-145432.png?400}} \\
This is actually **NOT a password issue but a CD key issue**. The server uses your CD key (the public part of it) to protect your account and in this case it appears that you are currently not using the same CD key as the one that you (or someone else) previously used with this player account. So you have the following solutions:
  - Find your previous CD key
  - Unlock your account from the website (if you know your website password): [[http://nwn.sinfar.net/my_account.php]]
  - Use a different player name (one that no one else used before, so it must not be found here: [[https://nwn.sinfar.net/search_characters.php]])
  - Ask Mavrixio to unlock your account (on the [[http://forum.sinfar.net|forum]] or [[https://discord.gg/jVaNBmj|discord]])

==== Server is not responding (timed out). ====
If your internet connection is fine and the server appear to be up and you can load this page: [[https://nwn.sinfar.net]], then changing your client port should fix it:
  - In your NWN directory, open the nwnplayer.ini file in notepad (or another text editor)
  - Find the line that starts by "Client Port=" and change the number to any value between 10000 and 65000.\\ {{:getting_started:connect_20190327-151421.png?400}}
  - Save the file and restart your game

===== Getting Booted After Choosing a Character =====

==== Despite all your efforts, this doorway remains sealed behind some unknown sort of magical barrier. ====
If you get this message it is becasue the server detects that you are using a VPN. You have the following options:
  - Stop using that VPN/Proxy
  - If this is really your IP and it is stable, you can PM me to make an exception for it.
  - Get an [[:rules:approval_points|approval point]].